Shipping & Returns

Shipping within Canada:

Free shipping UPS standard (5-7 business days) on minimum purchase of $200 *

$10 shipping charge UPS standard (5-7 business days) on orders under $200 *

$20 shipping charge UPS expedited (2-3 business days)

$30 shipping charge UPS express (overnight)

*before tax

 

Shipping to the USA:

All orders to be delivered outside of Canada are tax-free at the time of purchase. USA orders may be subject to duty and/or taxes levied by the importing country. By placing an order with Coco’s Closet, you acknowledge that you understand this and that you are responsible for any such charges. Should you refuse to pay these charges, your order will be returned to Coco’s Closet and your account will be credited according to our return policy less any shipping and import fees associated with the return.

$15 shipping charge UPS standard (4-7 business days) 

$25 shipping charge UPS expedited  (3-4 business days)

$50 shipping charge UPS express (next day)



We will gladly exchange or refund regular priced merchandise within 14 days of the shipping date.  After this time an exchange or store credit will be issued up to 30 days from the shipping date.  

Merchandise must not be washed, worn or damaged.  All original tags must be attached and accompanied by a receipt.

All sale, jewelry, intimates and hosiery are final sale.  No exchanges or returns will be accepted on these items.

Shipping and handling fees are not refundable.

Please contact us if you have any questions about your purchase.